If you have any questions or concerns we provide various ways you can contact us. That includes email, telephone, and live chat. We offer these options because we know that our customers use different platforms. That’s why we want to make sure that they can contact our company using different methods. For example, if their email account is down they can still use alandline or live chat.
We also want people to feel that they can bring up any issues or concerns they have. For example, if you’re having technical problems our IT team will discover the problem then solve it as soon as possible. Our site focuses on customer service and we see tech support as one of the most important components of it.
If you have other issues such as content you’d like to see on the site, or questions about existing content—we’ll deal with those issues as well. Our main goal is to make sure that we have the best Tintin site on the net and one way we can achieve that goal is to get feedback from visitors/members of the site.
We’d also like to get feedback about other website-related issues. They include ones related to navigation, design, and so on. These are other key factors.